We Handle IT So You Don't Have To
Choose the support level that fits your business. No long-term contracts, no hidden fees, just reliable IT support from people you can trust.
Simple, Transparent Pricing
All packages include our commitment to exceptional service and support. Choose based on your business needs, upgrade or downgrade anytime.
Bronze
Essential Protection
Perfect for small businesses that need the basics covered
Best for: 3-8 person businesses
What You Get:
What This Means for Your Business:
Silver
Complete Peace of Mind
Full managed IT service for growing businesses
Best for: 5-25 person businesses
What You Get:
What This Means for Your Business:
Gold
White Glove Service
Premium IT support for businesses that demand the best
Best for: 10-50 person businesses
What You Get:
What This Means for Your Business:
Not sure which package is right for you?
Get a Free IT AssessmentIncluded in All Service Plans
Local Salem Team
Real people you know and trust, not an overseas call center
No Long-Term Contracts
Month-to-month service, cancel anytime with 30 days notice
Transparent Reporting
Monthly reports showing what we've done and what's coming
Documentation
Complete documentation of your IT environment
Proactive Monitoring
We catch and fix issues before they become problems
Help Desk Portal
Easy ticket submission and tracking for your team
Vendor Management
We'll deal with your technology vendors so you don't have to
Budget-Friendly
Predictable monthly costs with no surprise bills
Additional Services
Need something specific? We offer project-based and one-time services to meet your unique needs.
Hardware Lifecycle Management
Standardized PCs with 3-yr on-site warranty, staged & delivered
VoIP Phone System
Modern phone service with auto-attendant and mobile apps
New Office / Move Setup
Internet, wiring, PCs, printers—planned and ready on day one
Emergency Support
One-time emergency support for non-contract clients
Frequently Asked Questions
Do I need to sign a long-term contract?
No! All our services are month-to-month with no long-term commitment required. We earn your business every day through exceptional service, not contracts. Annual plans are also available if you prefer them.
Can I change my service tier?
Absolutely. You can upgrade or downgrade your service tier at any time with 30 days notice. We'll help you choose the right level as your business grows.
What if I need help outside of business hours?
Silver and Gold tier clients have access to 24/7 emergency support. Bronze tier clients can purchase emergency support on an as-needed basis.
Do you work with specific industries only?
We support all types of small businesses in the Salem area. Our expertise spans across industries including healthcare, retail, professional services, and more.
How quickly can you start supporting our business?
We can typically begin service within 48 hours of signing up. We'll start with an assessment of your current setup and create a transition plan that minimizes any disruption.
Ready to Get Started?
Let's discuss your IT needs and find the perfect service package for your business. No pressure, no obligation - just honest advice from local IT professionals.